Jess Young

Curriculum-vitae

SUMMARY

For the past 6+ years I've worked with small businesses and start-ups, focusing on scaling organizations through business process optimization and database design & management. I love using my analytical skills to improve the flow of data between different teams and help organizations work more cohesively.


I've worked as the primary architect and administrator for a 150+ user Salesforce environment, including Visualforce and Apex development. I'm also a certified Dell Boomi Professional Developer with experience building custom integrations between CRM, financial and construction management platforms.


I care about living my life with minimal negative impact to the environment and prioritize working with mission based organizations committed to sustainability.

PROFESSIONAL EXPERIENCE

Bright Power

Systems and Integration Specialist

2019 - present

Operations Associate

2017 - 2018

Engineering Operations Administrator

2015 - 2016

Bright Power is an engineering consulting firm that helps buildings save energy. My primary role on the Technology Operations team is to build internal tools, systems and integrations to streamline business processes and help our employees work smarter together.

  • Designing and building custom integrations for Quickbooks, Salesforce, Procore and T-Sheets, primarily using Dell Boomi, in order to ensure smooth operations and flow of data between different departments of the company.
  • Managing 150+ user Salesforce environment, including driving Lightning transition, developing in Visualforce and Apex, and implementation of Salesforce Site external user portal.
  • Overhauling the Accounts Receivable process to minimize manual data entry and integrate our financial data directly within our project management/CRM system, resulting in a 30% increase in collections.
  • Optimizing team workflow while building a new tracking system for energy audits of hundreds of buildings across New York City, and thousands of benchmarking compliance submissions nationwide.

Sóijen

Co-Founder

2018 - present

At Sóijen we promote off-the-beaten-path areas in Patagonia through our unique products & designs. As Co-founder my role involves wearing many hats – from web design and content creation to vendor selection & management and financial planning & tracking.

Zomato

Operations Manager

2014 - 2015

Zomato is a website and app that helps users discover new restaurants. In Santiago, Chile we built a database of 8500+ restaurants from the ground up. As Operations Manager for this fast growing start-up, I focused on growing our team and developing standardized processes.

  • Heading full cycle recruitment (sales, marketing, analysts) across all verticals, from entry level to senior positions. Sourcing candidates, screening, conducting 300+ interviews, training and integration of new talent. 10 new hires.
  • Implementing new expense reporting system, day-to-day bookkeeping, and working with international finance team to guarantee accountability and cost-reduction.
  • Developing an HR system to ensure compliance with Chilean law including safety trainings and protocols.

SKILLS

Knowledge

Database Design

Salesforce

FinancialForce

Quickbooks

Procore

Process Automation

API Integration

Dell Boomi

Quickbase

Project Management

Languages

English

Spanish

Japanese

French

Activities & Interests

Trail Running

Paddling

Building Science & Natural Building

Japanese Woodworking

Sustainability

EDUCATION

Northwestern University

Post-graduate Studies

2012 - 2013

Post-graduate studies and research in physical chemistry. The focus of my research was understanding the reactions of organic aerosol particles in the atmosphere, and their consequences in climate change. In addition I was a teaching assistant in an Organic Chemistry laboratory course and taught and mentored undergraduate students pursuing career in sciences.

McGill University

Bachelor of Science, Chemistry

2007 - 2011

Graduated with First Class Honours distinction. GPA: 3.64/4.00